In class all my students can login but now they are at home and the cannot login.
I first thougt it was the browser but i tried the different browsers and that seems not the problem. Then i thought maybe i have to many users (55) so i deleted the ones that didn't come to the first lesson. But know i see i have 47/100 users.
Can you suggest what can be the problem?
Thanks

Thank you for your message. What exactly happens when your students sign in at home? What does the website say? I think the number of users can not be the problem.
Around 300 schools are using our school version at the moment, but no one of them have problems like yours. Is the problem still there on your side?
When exactly happens the problem and where is your school? Perhaps it was a general connection problem to German servers at one single day?

Hope we can solve the problem.

All the best from Berlin,
Your Tipp10 Team

Thank you for your message. What exactly happens when your students sign in at home? What does the website say? I think the number of users can not be the problem.
Around 300 schools are using our school version at the moment, but no one of them have problems like yours. Is the problem still there on your side?
When exactly happens the problem and where is your school? Perhaps it was a general connection problem to German servers at one single day?

Hope we can solve the problem.

All the best from Berlin,
Your Tipp10 Team

The ticket was marked as "resolved".